Terms of Service
Last updated: May 2026
Welcome to PawRoot ("we," "us," or "our"). By accessing our website thepawroot.com (the "Site") or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
1. Products & Services
PawRoot sells digital educational products including recipe guides, meal plans, allergy trackers, and informational guides related to dog nutrition. All products are delivered digitally as downloadable PDF files.
2. Medical Disclaimer
IMPORTANT — PLEASE READ:
- PawRoot products are educational materials only. They are not veterinary advice, medical treatment, or a substitute for professional veterinary care.
- Our guides and recipes are not intended to diagnose, treat, cure, or prevent any disease in animals.
- Always consult a licensed veterinarian before making significant changes to your dog's diet, especially if your dog has known allergies, medical conditions, or is on medication.
- Individual results may vary. We make no guarantees about specific health outcomes for your pet.
- The term "vet-reviewed" means that our recipes have been reviewed by veterinary nutrition professionals for general nutritional adequacy. This does not constitute a veterinary prescription or personalized medical advice for your specific pet.
3. Pricing & Payment
- All prices are listed in US Dollars (USD)
- Payment is processed securely through Shopify Payments / Stripe
- All purchases are one-time payments — no recurring charges or subscriptions
- You will receive immediate access to download your digital products upon successful payment
4. Refund Policy
We offer a 30-day money-back guarantee on all digital product purchases.
- If you are not satisfied with your purchase for any reason, contact us within 30 days of your purchase date
- Refunds will be processed to your original payment method within 5-10 business days
- To request a refund, email support@thepawroot.com with your order number
- No questions asked — we respect your decision
5. Intellectual Property
All content on the Site and in our digital products — including text, recipes, graphics, logos, and design — is the property of PawRoot and protected by copyright laws.
- You may use purchased materials for personal, non-commercial use only
- You may not redistribute, resell, share publicly, or republish any of our materials
- You may print copies for your own household use
6. User Conduct
By using our Site, you agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to any portion of the Site
- Use automated systems (bots, scrapers) to access the Site
- Reproduce or distribute our content without written permission
7. Limitation of Liability
To the maximum extent permitted by law:
- PawRoot shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or information
- PawRoot is not responsible for any adverse reactions, health issues, or veterinary costs that may result from dietary changes you make based on our educational materials
- Our total liability shall not exceed the amount paid for the product in question
8. Testimonials & Results
Any testimonials or success stories displayed on our Site represent individual experiences. Results are not typical and may vary based on your dog's breed, health history, and specific dietary needs. We do not guarantee specific results.
9. External Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these external sites.
10. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our products shall be resolved through good-faith negotiation before pursuing formal legal remedies.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the updated Terms.
12. Contact Us
For questions about these Terms of Service:
PawRoot
Email: support@thepawroot.com